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CabStartup offers an e-hailing solution that provides technology platforms for taxi and ride-hailing businesses.
App Download and Login
Approved drivers download the e-hailing driver app from app stores and log in using their credentials.
Driver Sign-Up and Approval
Drivers register on the e-hailing platform by submitting personal and vehicle information, along with necessary documents. The platform verifies the details and approves eligible drivers after background checks.
Drivers indicate their availability by going online in the app when they’re ready to accept ride requests.
Receiving and Accepting Rides
When a nearby passenger requests a ride through the app, drivers receive a notification with pickup location and ride details. Drivers have the choice to accept or decline the ride request based on their availability and preference.
Requesting a Ride
Passengers select a preferred driver or vehicle type and request a ride. The app sends a ride request to available drivers in the vicinity.
App Installation and Registration
Passengers download the e-hailing app from app stores and register by providing personal details and a payment method.
Viewing Available Drivers
The app displays nearby available drivers, estimated wait times and vehicle options (such as standard or premium).
Setting Pickup Location
Passengers open the app, enter their desired destination and confirm their pickup location either manually or by using GPS.
Monitoring Driver Availability
Dispatchers track the availability status of drivers through the dispatcher app. They ensure an adequate number of drivers are online to meet passenger demand.
Route Optimization and Communication
Dispatchers provide navigation assistance and suggest optimal routes to drivers to avoid traffic congestion. They communicate with drivers and passengers through the app to ensure smooth pickups and drop-offs.
Real-Time Tracking and Support
Dispatchers monitor active rides on a map, tracking driver and passenger locations in real time. They offer support to drivers and passengers if issues arise during the ride.
Driver Onboarding and Verification
New drivers submit their information and documents for verification, including driver’s license, vehicle registration, and insurance. Dispatchers review and approve eligible drivers after background checks.
The back office oversees driver onboarding, verification, and compliance with legal requirements. It manages driver profiles, documents, and ensures a pool of qualified and reliable drivers.
Financial Tracking and Reporting
Ride Analytics and Insights
The back-office accesses ride data and analytics to understand trends, such as peak hours, popular routes, and customer preferences. Insights help in making informed decisions to optimize operations.