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Passenger Registration

The passenger registers on a reverse bidding platform or app designed for car riding. They provide information such as their pickup location, destination, preferred departure time, number of passengers, and any specific preferences they might have.

Communication

Once a bid is accepted, the passenger and driver can communicate through the platform’s messaging system to coordinate pickup details, discuss specific requirements, and clarify questions.

Passeger-Add-Pick-and-Dropoff

Passenger Bid Comparison

Passengers receive bids from multiple drivers, each with its own fare and details. Passengers can compare the bids based on factors such as fare, driver ratings, vehicle type, and estimated arrival time.

Completion

After the ride is completed, the payment is typically handled through the platform. The agreed-upon fare is transferred from the passenger to the driver. Both the passenger and driver might have the opportunity to rate and review each other, contributing to the platform’s reputation system.

Driver Registration

The driver registers on a reverse bidding platform or app designed for car riding. They provide necessary information such as their vehicle type, location, availability, and any specific preferences or requirements

Bid Invitation

The ride-hailing platform sends out notifications to nearby registered drivers about available ride requests. Interested drivers can view the basic details of the ride request and choose to bid on it.

Reverse-Bidding

Listing Ride Details

The driver creates a listing for the ride they are offering. This includes the starting location, destination, time of departure, number of available seats, and any other relevant details. They may also set a minimum fare they are willing to accept.

Communication

Once a bid is accepted, the driver and passenger can communicate through the platform’s messaging system to coordinate pickup details, discuss specific requirements, and clarify questions.

Dispatcher's Role

The dispatcher serves as an intermediary between drivers and passengers. The dispatcher manages ride requests, communicates with drivers and passengers, and facilitates the bidding process.

Reviewing Bids

The dispatcher reviews the bids submitted by drivers. The dispatcher considers factors such as fare, driver’s availability, vehicle type, and other relevant information.

Driver Bidding

Once the dispatcher receives a ride request, they share the request details with available drivers in the area. Drivers are interested in fulfilling the ride bid on the request by offering their fare for the ride.

Communication

The dispatcher facilitates communication between the driver and the passenger, ensuring that both parties are aware of pickup time, location, and any special instructions.

User Management

The backoffice manages user accounts, verifying driver credentials, and ensuring that passengers’ accounts are accurate and secure.

Customer Support

The backoffice team provides customer support to address any issues, inquiries, or disputes that arise during the reverse bidding process.
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Communication

The backoffice system facilitates communication between drivers and passengers, notifying them of bid acceptance, ride details, and any changes.

Feedback and Ratings

The backoffice system allows both passengers and drivers to provide feedback and ratings for each other. This helps maintain accountability and improve the quality of the service.

EARNINGS SUMMARY

Drivers can track their daily trips & earnings right from their Driver App

START/END TRIP

Drivers can easily start & end rides through Driver’s app with a single tap

TURN-BY-TURN NAVIGATION

In-App maps navigation provide the shortest route between pick up & drop locations

REAL-TIME REQUESTS

Drivers can track their daily trips & earnings right from their Driver App

START/END TRIP

Drivers can easily start & end rides through Driver’s app with a single tap

TURN-BY-TURN NAVIGATION

In-App maps navigation provide the shortest route between pick up & drop locations

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