LAUNCH YOUR BRAND !
Application and Approval
Drivers interested in joining a ride-sharing platform must download the relevant mobile app.
Vehicle Information Setup
They also input information about their vehicle, including make, model, year, and license plate number. The vehicle should meet the platform’s standards for safety and cleanliness.
Registration and Vehicle Setup
Drivers create an account on the ride-sharing app and provide personal information, including their name, contact details, and payment information for receiving earnings.
Meet the Company’s Criteria
They must meet certain criteria, which usually include having a valid driver’s license, a clean driving record, and meeting the minimum age requirement.
Registration and Profile Creation
Passengers would need to download the solution app and create their profiles, providing essential details such as name, contact information, and payment preferences.
Sharing the Ride
Additional passengers might be picked up along the way, following an optimized route designed to minimize detours and delays.
Pickup and Ride
The driver reaches at the stated pickup point, and the passengers are notified. Passengers can track the driver’s real-time location on the mobile app and get alerts when the driver is about to arrive.
Requesting a Ride
Passengers open the app and input their destination and pickup location. The app’s algorithm then searches for available drivers and other passengers heading in a similar direction.
Monitoring Driver Availability
Dispatchers monitor the availability of drivers who are currently online and ready to accept ride requests. They track drivers’ locations and real-time statuses through the ride-sharing platform’s backend system.
Notification and Communication
Once a driver is assigned, the dispatcher sends a ride request notification to the driver’s app, providing details about the pickup location and passenger. If needed, the dispatcher can communicate with the driver and passenger.
Receiving Ride Requests
When a passenger needs and requests a ride through the app, the request is received by the dispatcher. The dispatcher’s system identifies the nearest available driver(s) to the passenger’s location.
Managing Ride Requests
Dispatchers continuously manage incoming ride requests and driver availability to ensure efficient matching. In cases of high demand, they prioritize certain rides or implement surge pricing to balance supply and demand.