
Support Driver App
After login to driver app, home screen will appear. The top right corner is showing the bell icon for document notification, representing that your one or more documents are going to expire in less than 30 days. You have to update those documents to prevent account deactivation.
The home screen of driver app is showing information regarding driver’s availability and car information that include plate number, Car Brand, and Car Model.
The stripe just below the car information shows different colors. Each color is associated with a message of connectivity.
- Blue stripe shows good connection
- Blue stripe will become yellow on poor connection.
- Stripe will turn red on connection lost
- Stripe will turn red on connection lost
Blue dot on the map below the stripe is showing current location of driver. Driver can go online or offline depending on his availability as it prevents receiving ride request while offline.
At the top left corner, menu icon is showing. By clicking on the menu icon, you can get information regarding home, wallet, History, Statistics, and Language. Menu is showing the profile of a particular driver with his name and contact number and other details. By tapping on each tab, separate screens will appear showing further details, which are described below in detail with their screen shots.
From the bottom tab, driver can check other nearby available drivers in a particular area within the radius of 1 to 10 miles. It will help in knowing the probability of getting ride requests. If more drivers are available at the same area, driver has the option to move at some other place where the probability of getting rides is more to increase their job. The feature of peak factor is not available but we can add at separate cost if someone requests for it.
Pencil icon on the menu screen is to edit profile. By tapping on the pencil icon, you can see driver’s details as shown in the screen. It will show driver’s first name, last name, phone number, and email address.
As soon as the driver accepts job, another screen will appear showing the time to reach the destination.
After reaching to the desired destination, the screen will appear that will show the status of arrived. Driver’s current location is showing on the map which the passenger can check through the app.
As soon as the driver starts the trip, he has to tap on the “Start Trip” button.
After starting the trip, passenger and driver both can see current status of their travel on the screen. When the trip will be ended, driver will press the button of “End Trip”.
As soon as he tap on the end trip button, an interface will appear asking to finish or not. After tapping on “OK” invoice will be created.
Invoice screen shows trip ID, Total fare, and rating option regarding the travel experience. After the rating stars, a tab is showing to enter the amount taken via cash.
As soon as the driver will add the received amount in the required place, balance status will appear in the wallet.
Wallet is another important module of the driver app. By tapping on the wallet, you can check total balance. The wallet shows transaction details and history of every transaction. If driver ows any money to the company, the amount will be negative, If the balance is positive, it shows that admin has to pay to driver, if it shows negative, it means driver has to pay to admin and zero balance shows neither of them has to pay money to anyone. Purpose of wallet is to tell admin regarding on cash payment. It is related to cash only. Wallet tab contains detailed information regarding car, total and paid balance, time, date and payment made via wallet or promo.
By tapping on the history, you can see ride history that include date, time, pickup and drop off location, and paid amount.
By tapping on the history, you can see ride history that include date, time, pickup and drop off location, and paid amount.
Statistics show total jobs received, rejected jobs, total earnings, and job acceptance rate. Driver can check this detail for a particular date or duration. Admin can also check these stats to evaluate driver’s performance.
Currently, CabStartup is in two languages English and Spanish. It will be launched in French soon. If someone wants this app to be in any other language, we can provide it with added cost.