dispatch taxi app Archives

14 Sep 2020 Monday

All You Need to Start Your On-Demand Water Taxi Business

In the past few years, the taxi industry has been completely revolutionized and has changed the market dynamics. After the introduction of the Uber model, on-demand technology has continuously improved and has reformed the ride-hailing services. These not only include the taxi services but also paratransit, airport shuttle, bike, chauffeur and water transport.

CabStartup is a cloud-based software that provides ride-hailing solutions to taxi companies solving all their taxi service problems. Cabstartup helps automate the ride dispatching process and location tracking all the while giving the customers ease in ride booking with ingenious passenger mobile apps. Water Taxi is one of the many services provided by CabStartup and has been successful in sustaining water taxi entrepreneurs with advanced technology. It is a major boon in the coastal areas and people who have adopted the on-demand model have started earning more profits.

Why On-Demand Water Taxi App is a brilliant idea

Water taxis do not only provide a quick, cheap and unique experience to tourists for sightseeing but can also become a daily source of transportation for commuters to catch a ride to their workplaces. These people will more likely prefer a fast water taxi service instead of struggling to get on time through the heavy traffic at rush hour.

Another reason why providing on-demand water taxi services is a good idea is that the target market is very broad. Tourists, commuters, leisure seekers; all use water taxis. Thus, a water taxi business provides such a service that is always in demand and is used every day resulting in daily revenue generation.

What does it take to start a water taxi business?

A successful business must have a sound business plan. Thus, it is crucial to consider the following points to devise a successful water taxi business plan.

What are the start-up costs?

You must have the budget and funding required to cover the initial costs. The primary components to start a water taxi business are:

Passenger boats/vessels to get you started.
Fuel; It is more profitable to invest in electric vessels powered through solar panels.
Signage of the vessel
Marketing and advertising cost of the water taxi business
Development of the water taxi app

The Target Market

Although a large portion of the water taxi demographic is comprised of tourists but water taxi service can be more than just for tourism. Incorporating water taxis into the public transportation system can garner skyrocketing profits and more riders. Consumers all around coastal areas have realized the benefits of utilizing the on-demand water taxi services and consider it an economical commuting option.

Revenue Generation and fares

The primary source of revenue regeneration is from the rides the water taxis transport. The fare calculation depends on the location and the specific service offered.

Market and Competition

Make sure to check out the competition in the coastal area and find out how strong it is. If the competition is too tough with already established loyal customers then it would be wise to start the water taxi service in another area or try to come up with a unique value proposition that makes you stand out.

Establishing a legal entity

For starting a water taxi business, it is very important to establish yourself as a legal business to prevent you from being personally liable in the situation if the service is sued. Moreover, it is also very crucial to obtain all the necessary permits and licenses. Getting Business insurance to protect the financial wellbeing of the water taxi service is also beneficial to recover if a loss occurs.

What is the growth potential and how to make more profits?

Fuel costs and vehicle maintenance costs are rising everyday due to which consumers are seeking out alternative transport sources. An on-demand water taxi app solves these problems and will only grow with the future as the customer needs increase. Once the business has started, you can make the water taxi service even more profitable:

Adopting hybrid-electric powered boats which can reduce expenses.
Hosting dinners or sunset cruises
Offering transportation services for materials when there is a lull in customer activity.

CabStartup ’s White Label Water Taxi Solution

Cab Startup offers a taxi dispatch platform in the form of iOS and Android applications affixed with various features so that the user gets the maximum benefits.

Driver App

The Driver app allows the driver to sign up, create an account and login. A driver can review information regarding the previous water taxi rides and determine safe routes.

Passenger App

Passengers can easily book the rides right at the harbor and the cloud-based solution offers passengers a trouble-free smartphone booking process. Passengers can select the drop off locations and send requests to a nearby water taxi. Promos and referral codes allow passengers to avail discounts and share their referral codes.

Admin App

Admin is provided with all the required information for monitoring the ongoing water taxi rides and the business activities. It includes driver tracking and filtering. Admin can manage the promo codes offered and also set up different fare rates for different coastal areas.

Dispatcher Panel

It is designed to keep the water taxi business owners informed about all the alerts and updates in real time. The option to regulate the water taxis, drivers and passengers at the same platform enhances the dispatch method. Moreover, there is a choice between auto dispatch framework and manual ride dispatch.

Water Taxis Australia – Our Water Taxi Success Story

Water Taxis Australia provides on demand water taxi service all across Australia and can process hundreds of requests per second using cloud hosting. Today it is trusted by more than 1,780 passengers and the numbers are still growing. The reason for this success is that Water Taxis Australia is not just a ride-sharing service rather it is simply a clever smartphone booking system. This seamless and trouble-free smartphone booking process is the reason that Water Taxis Australia is a success story.

Now that you know what it takes to start a water taxi business, you can launch your own on-demand water taxi app using the tried and tested CabStartup platform. Start your two weeks trial today and stand out from the crowd with the best on demand cloud dispatch system in the Taxi industry.

By cabadmin 0 Comments

22 Mar 2019 Friday

Asian Taxi Dispatch Apps – A Threat to Uber Hegemony

Uber came and conquered the ridesharing market a decade back. There was no competitor for three solid years except a few insignificant regional players. Until the time it had a real competitor, the taxi dispatch app was already operating in six of the top global economies. Despite the arrival of many rivals, the growth of Uber did not halt – until 2013 when it launched in Asia.

The company’s Asia expansion plan was identical to its strategy in rest of the world. The strategy did not immediately backfire. However, unlike Europe and North America, it could not leave a long term impact either. After making a decent start in China, Didi Chuxing started to overpower it in the country. In less than two years of China initiative, Didi Chuxing acquired Uber in 2016.

The silicon-valley ride-hailing company faced a similar fate in Singapore as well where Grab was the conqueror. In the MENA region, Careem is the primary challenger.

Thus, the regional ridesharing companies of Asia-Pacific, South Asia, Middle-East, and North Africa (MENA) are posing severe challenges to Uber. Besides, Uber is not only threatened overseas. Didi Chuxing and few other regional players are preparing to take the battle in Uber’s own backyard.

Why is Uber unable to fly as high in Asia as in North America and Europe? Our research in the local dispatch taxi app companies offers an explanation.

Native Cultural Adoption is Crucial

Owing to the widely varying ethnicity, western countries have a range of cultural demographics. However, each of these countries promotes a mutual culture which enables inclusiveness and globalization. In sharp contrast, native cultures and traditions are dominant in Asian and African regions.

Uber initiated in Asia with the same model of delivering identical services in all regions. In other terms, Uber tried to implement the western model in Asian environment. The initial success follows from the fact that developing nations of Asia lacked a service prior to Uber. With a couple of exceptions, Uber was the pioneer in providing a comprehensive ride-hailing solution. The service was a massive relief from local taxi and mostly miserable public transport.

However, it failed to sustain the growth with the advent of local startups. The services started by local entrepreneurs are highly personalized to the needs of native passengers. Careem, Grab, and Ola provide the three primary examples. The founders and top leadership of each of these startups are native individuals who understand local cultural norms. They ensure that these norms reflect in their ridesharing business model.

Uber did not consider the formal training of drivers on harassment as an essential element. Consequently, the taxi cab dispatch app faced multiple allegations associated with security of passengers and drivers. Contrary to Uber’s generic model, Careem addressed the specific problems of Middle Eastern and North Africa. The company’s advertisements reflect local traditions, unlike Uber which runs almost the same promotions as in the US.

Careem Grab and Ola are relatively flexible in declining rides. They also offer virtual wallet because a significantly higher proportion of the population does not keep a credit card. Contrarily, Uber has a stricter policy for declining and payment.

Alliance Instead of Rivalry

In a rapidly growing demand for ridesharing, it is unwise to view competitors as rivals. Partnership between companies enables them to expand profits. On the other hand, rivalry spills out massive costs in outperforming the competitors. Asian Cab Startups are expanding with the approach of collaboration and mutual growth.

China – the biggest rideshare market of $35.58 billion – made Didi Chuxing the king of country’s taxi dispatch app industry. With a massive 25 million rides/day, Chinese market is more than four times bigger than all of Europe combined. The company is also growing its foothold outside China with mergers and acquisitions. The successful mergers enabled Didi to value at $56 billion – more than Uber by a margin of $8 billion.

Didi supports Careem in MENA, Grab in Singapore, and Ola in Indian peninsula to keep Uber at bay. Nevertheless, Uber managed to sustain some Asian business by keeping a part of shares in Didi and Grab. A percentage of 17.7% and 27% in China and Singapore respectively ensures a considerable revenue stream from Asia. This move also demonstrates the significance of collaboration in Asian taxi dispatch app market.

After consolidating its position in Asia, Didi is pushing its foothold in South America with same partnership approach. If Asian rideshare companies continue to grow with the same strategies, Uber will soon be battling in its hometown.

Avoiding Regulatory Disputes

One significant hurdle in the way of Uber is its aggressive approach in dealing with regulatory bodies. Although Uber manages to continue services using its global influence, yet the approach creates a hostile environment for the company. The transport and taxi regulations widely vary in different parts of the world. Consequently, the local administrations back other flexible rideshare services to counter Uber.

In sharp contrast to Uber, major taxi dispatch app businesses in Asia are cooperative with regulatory administrations. This cooperation may not help them immediately. However, gaining the regulators’ support assist them big time in the long run.

Respect for employees may not be a compulsion, but Careem ensures to respect its drivers. This policy lifts the reputation of company far above Uber. Ola, Grab, and Didi besides Careem also ensure that they facilitate driver with efficient taxi dispatch driver app. Drivers earn significantly better than Uber.

Lesson for Entrepreneurs

Global ride-hailing market is expected to reach $285 billion by 2030. Market saturation is not a problem in any region. It is the business approach of a company that may halt growth. Uber’s expansion model yields quick results, but it is volatile. In contrast, Asian rideshare giants are penetrating slowly but steadily. Entrepreneurs should respect local cultures and regulatory bodies. Moreover, they should perceive competitors as potential partners rather than rivals.

CabStartup wants you to make your mark in the vast rideshare market. It offers free taxi dispatch app solution for a trial period. Get your hands on our product right now to test its efficiency.

By Shahrukh Satti 0 Comments

11 Jan 2019 Friday

Age of Transition to Smartphones from In-Car-System

Science-fiction novels and movies from half a century back depicted intelligent vehicles. The characters were able to operate such vehicles with compact devices. Although some tech-savvy reviewers welcomed these ideas as a correct prediction of future in-car-system, yet many debunked them while labeling them as fictitious concepts.

Astonishingly, the contemporary technology is ahead of what was forecasted in those scripts. Many vehicle-owners are still unaware of the current technological depth. The past scripts exhibited a range of separate devices embedded in the vehicle which allowed the riders to operate various functions through voice commands or by tapping the screens or buttons.

Each of these technologies is not only present in modern vehicles but can be integrated into a highly compact setting, in essence – the smartphone. Very few stories demonstrated the ability to operate a vehicle while sitting thousands of miles away from it. Regardless of the age and model of vehicle, one can have a smartphone app to control the operations of unlocking, music/radio playing, navigation, and a bunch of other cool functionalities.

Ride-Hailing and Smartphone Revolution

The biggest stakeholders of this technology are the on-demand taxi apps like Uber. The ability to acquire taxi services by a few easy taps on one’s smartphone is a remarkable relief for consumers. The ability does not only provide the service to users at their doorstep but ensure security, time management, and efficient fare calculation mechanism as well.

Vehicle owners and cab service providers love this smartphone capability. However, there are very few tech companies which offer development of applications with such features. Thus, the entrepreneurs have the chance to move ahead and fill the void by developing the perfect mobile app.

However, before investing one’s time and the money, it is plausible to run the requirement analysis for transition to smartphones from in-car-system and determine the specific business needs.

Entrepreneurs face the following business challenges.

1. Scope of System

The scope defines the depth and breadth of software. An application can be as simple as comprising only a few pages or excessively complicated to incorporate additional functionalities. The investors should try to keep the system as concise as possible. This way, they can save money and prevent users from finding the application an overly complex one.

The success of Uber reflects in the fact that the interface is easy-to-use but comprehensive at the same time. The essential features should not be traded-off for simplicity.

2. Competition Analysis

The on-demand service is proving to be one of the most successful investments in every region of the world. Still, the new competitors need to assess the established businesses, their packages, and customer relationship management. Although the business keeps the potential to grow despite having flaws, yet entrepreneurs can beat their rivals only by outperforming them.

A successful analysis involves online surveys to determine customer satisfaction levels and their demands. Some of the demands – including a significant drop in fares – will be hard to address but many of them are agreeable. Satisfying the customer needs will rapidly flourish the business.

3. Region of Operations

Most of the world regions, including the developed countries, still lack the on-demand services. The customers end up acquiring poor on-demand services in some areas because the companies do not pay attention to customer satisfaction owing to the lack of competition. The entrepreneurs should consider the following points while selecting the region.

Lack of provision of appropriate services by the established businesses.
The absence of service in a high-demand region.
The index of ease of doing business. This is crucial because the businesses suffer from lengthy registration process and/or law and order situation in some regions.

4. Application Development

Once the scope, competitors and operational region analysis are done, the investors should choose between acquiring a developer and developing the application oneself. If the entrepreneur is skillful and experienced enough, it is okay to give the development a go. However, if there is no prior experience, it would be unwise not to seek the expert advice and services.

The experienced development teams do not only ensure the integration of required features but also enhance the efficiency. A taxi dispatch solution with every feature that a customer may desire will fail to impress the user if it is inefficient. The inefficiency reflects in the form of delays in request processing, data breaches or frequent crashes. No investor would want an application failing after investing a considerable sum of monetary and temporal resources.

5. Enterprise Registration

Every country has a unique set of the enterprise registration process. The business-friendly states assist the startups whereas some states place a range of restrictions which discourage investors. The aspirant business owners should study the registration requirements at the earliest and have their company registered as per the local law. Any negligence in registration may put the business liable to penalties and, ultimately, to termination.

6. Marketing

The marketers need to inform consumers about the availability of a new startup with all of their desired features. Effective marketing of a startup grows it quickly. If the startup is sharing the market with other established companies, more extensive marketing will be required. The entrepreneurs need to make sure that the consumers of existing services attract to their newly inducted company.

Publicity is a way of informing the public about why your startup is better than the rivals. Social media print and electronic media and brochures are some of the traditional marketing strategies. Some new marketing domains including neuromarketing are also making huge gains. The selection of marketing strategy rests on the investors.

Are You an Aspirant?

Making a firm decision is the first but most significant milestone in the path to owning a flourishing business. The selection of industry after careful analysis considerably increases the probability of success. However, the lack of requirement elicitation or poor development and testing may lead to failure. Therefore, the guidance from industry experts is vital.

Cabstartup assists entrepreneurs in transforming their business ideas into reality. Our expert team can help you in every phase including planning, development, testing, and marketing. If you intend to own the most promising startup, sign up today.

By Shahrukh Satti 0 Comments

03 Dec 2018 Monday

Points to Consider Before you Make Uber Like App

In the 21st Century, Uber emerged as the most successful business startup in the ride-hailing industry. After Uber appearance in the ride-hailing market, it became popular and thus the competitors also stepped in. Uber completely transformed the idea of taxi transportation.

After the digital transformation, and observing the success of Uber, every taxi business owner wants to have an Uber-like App, white label solution providers and the companies dealing with taxi management software received a lot of clients requests that they want an app having Uber App features. The companies start receiving queries like what will be the cost to build a taxi app, what are the must-have features in the Uber-like app, and how much time it will take to create an app like Uber.

If you want to get an UBER LIKE APP, Keep in mind the features it will have for making a taxi startup successful. Therefore, before creating an app like Uber, you must consider the following significant points that make Uber distinct from its competitors.

Modules of Uber-like App:

Uber has the three primary modules, and therefore its clone must have them too.

Rider / Passenger Module
Driver Module
Admin Module

The business owner manages all operation of its business via Admin Module like monitoring the fleet of vehicles, cash flows, etc.

The crucial question regarding the cost required in the development of an Uber-like app arises when a business owner thinks to have one for their business. The development cost of an UBER-like-app is directly proportional to the required features in App. The cost of the app depends on the number of features it will contain.

Another factor to consider is the time needed to build an app like Uber. The time depends on the company, via which you are getting services. If the company is efficient, committed and have a white label solution it will take less time to add more features according to your business requirements, however, if the company is developing the app from the scratch it will take more time.

Uber App Features:

The must-have traits in an UBER like app are:

Online Database Managment:

The app maintains an online database. The database includes drivers and riders profiles which have their necessary details. In the driver app, the stored data includes their full name, identity number, cell number, home address, and most essential their driving license details. The recorded data keep minimizing the criminal cases, and the driver profile is easily accessible in case of an emergency. The online database also stores data about the number of trips, the route and the time of the trip. These features help in the data analysis.

GPRS Integration:

The GPRS should integrate into your app. It is used to locate the exact pickup and dropoff location. Moreover, it helps in tracking of vehicles. In short, GPRS Integration adds value to the taxi dispatch software.

In-app Payment:

In-app payment is a new trend. It helps the rider to pay from their app. It is a more convenient option as there is no need to carry cash all the time for riding. Furthermore, it is secured too.

Built-in Module to Collect Fees from Drivers:

One of the necessary features is to introduce an integrated module to collect fees from drivers. The amount goes in the company account after deducting the driver’s salary. The admin (business owner) have the authority to set policies and rules. In the app, he can set the way of getting cash and the amount of cash charged from the driver.
Not only this, he can set billing cycle and subscription plans, etc. The advance features end the manual work, i.e., paper use in business.

Future Strategies on Data Analysis:

The growth of a business depends on future strategies. The future strategies depend on analyzing the current data. Therefore, there must be a feature which concludes meaningful results of real-time data of your business and helps in determining the future strategies.

Communication Feature:

Communication feature assures the success of any company. If you built an app and do not include a communication module, your app would be less productive. Communication act as a bridge between drivers, passengers, and the company for interaction. The company can use push notifications, and in-app messages to keep drivers and riders updated about news, campaigns, and strategies.

Moreover, in case of an emergency, there is an integration of emergency dial to call the concerned for help. The riders or drivers have access to call the helpline. API is required to build a connection. When booking a ride, the drivers and riders can contact each other, which enhances the privacy of customers.

Dispatch and Tracking Panel:

The admin or the owner of the company has access to the web-based admin module. In the web-based, the dispatch and tracking module is integrated, which helps to monitor all the vehicles of the fleet. They have their data such as drivers’ performance, salaries, passengers trips, etc. They can track orders received from the passengers’ app.

Value Added Features:

Other than the above-illustrated features, the more value-adding features include fare calculation, Splitting of payments, selection of required vehicle, Interactive map option, and real-time tracking of your cab, referral programs, history of trips, discount coupons, and promos, etc.

Things to know before Actual Development:

Before you start actual development, you must understand that there will be:

2 Mobile Applications & one Admin Panel.
The app should be available on two most popular platforms (iOS and Android)
The server will be required to purchase
Buying a readymade App having Uber-like Features is the Best for your Business

As a taxi business owner, to efficiently manage your business operations you want to digitally transform your business with the help of taxi management software and digital apps.

If you get the services of a company that builds an app from scratch, it will not be only expensive but also take a lot of time. Maintaining and upgrading such application is time-consuming. Whereas, if you buy a solution from a white label company, you can get a customized app according to your needs. It would take less time and affordable. The app solution needs regular update and maintenance as new versions of iOS or android arrives in the market.

We provide the most reasonable and complete taxi dispatch white label solutions. You may contact us if you want to digitalize your taxi business.

Conclusion:

Many companies in the market are building app having Uber-like features. As a business owner, you need to select a company which is best on commitment, serves the best solution, competitive price, and especially on time delivery.

We provide the best white label taxi dispatch solution having uber app features. We understand the importance of commitment and responsibility. If you are looking for an app having Uber app features or even more, you can contact us.

By cabadmin 0 Comments

12 Nov 2018 Monday

Top 9 Ways to Attract More Customers for Your Taxi Company

If you are running your taxi business in a traditional way, you can lose a lot of profits. The advanced form of doing business lies in the on-demand solution. If you want to compete with others, then you should use the on-demand business model to ensure success.

If you are running a taxi company, use an on-demand software solution to stay ahead of the competition. If you want to be successful, an on-demand solution can improve your leads count by offering deals to attract more customers.

Reports state that an ordinary individual has around fifty people in their network showing the fact that each customer using a taxi service can attract fifty other prospective clients available in his/her circle. Therefore, on an average, a taxi service provider has the chances of getting many referrals.

Getting referrals can improve the number of clients for your taxi company. In this way, you can attract more prospective clients. There are different types of customers that can be broadly be classified as wealthy customers, business travelers, local riders, senior citizens and students.

If you have a proper network of drivers, and you can engage them to provide services to regular riders. Digital innovation is an attractive strategy that makes use of mobile apps to offer taxi ride services.

Reliability and convenience are the keys in trip reservations. It enables booking with secured payment methods. You must have a good reputation among your clients to enhance all your marketing strategies. You should know the right approach to increase your customers.

According to an independent study:
A wrapped vehicle traveling in and around the city can generate more than 65,000 visual impressions per day.

98% of customers receive a positive image of the company through graphics.
96% said fleet graphics had more impact than other forms of outdoor media such
as billboards.

Get More Customers For Your Taxi Company:

You have started a taxi company and created a mobile app for customers and drivers. The next step is getting customers and growing your audience. The two primary ways to increase customers are by:

1. Online Promotion

Promoting your taxi company on an online platform is a must to acquire new customers. People spend a lot of time on online platforms, so it is an effective strategy to offer online promotions.

2. Social networks

Market your startup on Facebook, Twitter, YouTube, and Instagram, it will make you popular as most of the customers are already available on these social media platforms. You can develop business pages to boost your company’s awareness and get customers.

An advertisement should be available to promote your company’s knowledge and get more customers. The page should display discounts, promo codes, viral videos, etc.

Create an Instagram account and connect the page with your Facebook page will allow making your advertisements possible with Facebook Power Editor. Even if people don’t download your booking app, many of them will start liking your business which creates a database of potential customers.

Facebook SDK is already combined into your Android and iOS apps, which is a powerful marketing and analytics tool catering to the needs of all types of businesses.If people don’t immediately download your booking app, many of them will ‘Like’ your Business Page, which creates a database of potential customers.

3. Online Booking 24/7

Make sure you have a web page and an app that will allow you to book rides 24/7. The on-demand app manages the online booking 24/7 for your taxi company.

4. PR & Media Outreach

Increase brand awareness of your company by reaching out to a broader range of audiences converting them to clients through PR activities and Media outreach.

5. Targeted Advertising:

Advertising is the most effective way of online promotion. Setting the target audience is the primary step to advertise your business among a potential group of people.

6. Google AdWords:

Google AdWords and PPC can give you crazy amounts of traffic. If you are tight with your campaign and run niche ad groups. Google AdWords and PPC can bring a significant amount of traffic. Therefore, understanding using them efficiently is essential. Running AdWords campaign may require experience and in-depth knowledge. Moreover, the solution can be expensive.

7. Exclusives Influencer Marketing:

Meet with the managers of hotels, restaurants, bars and other public places in your city as they are associated with taxis service providers and can help you in having transportation quickly. As a business owner, you’re already aware that your customers are an integral part of your business. Therefore, it is essential to engage with them through various means like social media marketing, direct or indirect marketing.

8. Offer Customers A Real Value:

The taxi company owner can offer value to customers to grab their attention. Engaging clients by rewarding them in the form of discounts or promo codes is an excellent way to increase the number of customers.
Use flyers with promo codes and distribute them in public places. It is quite useful for local bars, restaurants, colleges, cinemas, and events. If you provide a high-class service, the value of the coupons can be higher among top restaurants, luxury stores, business centers, etc.

9. Fleet Branding:

As vehicles become visible to thousands of people on the road, your brand becomes more recognizable. Your fleet is one of the most visible and significant marketing tools. Fleet management is an essential marketing tool as a branded vehicle can receive tens of thousands of impressions per day. Whether the car is moving along the highway, parked in front of a business or entertainment center, it gets noticed.

Lots of companies are providing on-demand taxi app all over the world. Choose a reliable company to get on-demand transportation application. We provide quality on-demand software solutions to cater to a variety of transportation needs. More features can be added to our available system according to the customer’s demands. If you want to get quality on-demand transportation app, contact us today.

By cabadmin 0 Comments

09 Nov 2018 Friday

Overcome Tough Regulatory Hurdles For Your On-Demand Taxi Business Just Like GRAB!

On-demand taxi service is all about providing quality ride experience and meet the needs of local customers. If startups fulfill the requirements of local customers and ensure security, they can become a successful taxi business owner and can capture a significant share of the market. When you are running a taxi company you need to consider several regulations to operate in a specific region. Learn from the success story of Grab that was able to overcome the tough regulatory hurdles and become a successful company in Malaysia.

The Success Story of Grab: A Taxi-Hailing Service in Malaysia

CEO of Grab taxi-hailing services was working as a manager in Malaysia. He decided to start a taxi business as a hobby by providing secure and affordable on-demand transportation. The name of his startup is “Grab Taxi Hailing” that is popular in Malaysia. A simple philosophy behind Grab’s taxi-hailing company is to Solve Local Problems.

Just an online research has led “Grab taxi” to what they wanted: a white label taxi booking app with a feature set needed to satisfy the customers and use of modern tech has become the reason of their success.

Just think for a moment. You’ve left with some friends in the pub. You look for a taxi and find nothing down the street. You are left helpless in a miserable drizzle, which is one of the common scenarios that led to the birth of Grab taxi in Kuala Lumpur.

After three years, the company’s app downloads reached to 11 million and 200,000 drivers were associated with them across six countries, and the number is still increasing. The success of Grab in Malaysia has even been better than Uber in the southeast Asian market.

CEO of Grab taxi company says: “People trust us because the quality is sustainable, the technical solution is reliable and functional, and drivers are well-trained. Our drivers arrive on time, almost never cancel orders, and behave like friends, which is the only way to provide a service that people will love.”

In Malaysia, where ride-hailing tech is just starting to evolve and becoming famous, Grab Taxi is already providing world-class services. The Ministry of Transportation and Communication is realizing that Grab can provide outstanding services all across Malaysia. Though they faced some tough times in start regarding the government regulations, they overcame the regulatory hurdles to become the best ride-hailing service of Malaysia.

Grab success is fueled by user satisfaction. Users are delighted with their services as they do not need to face parking issues while shopping.
Grab taxi provides customer support and solves their problems by addressing their queries. As a result, they get satisfactory services and peace of mind with their services.
The high quality of services has ensured its popularity. The future of Grab taxi is seemed bright and successful as they are fulfilling the demands of a successful business.

Grab taxi provides a mobile booking app for customers to book from a list of available taxis. Customers have various booking options with it, like booking a trip in advance, calculation of fair, GPS tracking of an arriving cab, shorter waiting time, etc.

The reasons behind the success of Grab taxi service is their white label solution to manage taxi services

Efficient car conditions
Well trained drivers
Quality white label solution for taxi booking services
Customer queries support
Efficient staff

The company also motivates drivers by offering various promotions or special discounts and many other actions.

How to make Taxi Hailing Company Successful?

Making people satisfied with the taxi service is a big challenge for taxi companies that they can fulfill with a quality end to end services under one roof. If you want to start a taxi business, you should know how to manage on-demand taxi business by overcoming the challenges and making it successful. Below are four main factors that are responsible for making a taxi company successful:

Stable solution:

It is important to provide a stable solution to customers that enables them to book a taxi easily at a suitable-fair. An efficient white label solution provider company can deliver a stable solution to business owners; therefore, it is very important that you choose a reliable company to provide a stable solution for customers.

Strong operations:

Providing strong operations is very important for business success. As the competition is fierce, keeping your business operations and service string is quite essential to stand out in the game. Using an efficient system for your taxi services is very important. If you want strong operations for your taxi business, you need to consider excellent Car condition, responsible drivers, customer queries, and outclass services

Marketing

Marketing your taxi business also play a significant role in making or breaking a company. Marketing techniques bring your available services in front of potential customers that increase the chances of bringing more business.

Safety and Security:

One of the problems Grab solved is of safety. Grab come up with a solution to meets the needs and desires of users and take care of customers’ safety and security.

Passengers in these countries prefer booking bikes. Therefore, they aim to launch the region’s first bike booking app in Malaysia, Vietnam, and Indonesia that do not stick in jams and reach the destination in less time. The company is not in tight competition with Indonesia’s Go-Jek, predicting that they will capture 50 percent of the market share in the motorcycle taxi segment of Indonesia. But Grab’s recent track record makes it hard to dismiss.

Grab’s Tan Hooi Ling identifies passion as the essential ingredient for every individual who is thinking of starting a start-up because they want to solve problems of people, provide them trusted services. If you have an idea of taxi startup, you can move forward to start this business successfully.

Finding an ideal technical solution for the app-based business is possible by finding a white label service provider company that provide efficient solutions. We provide white label ride-hailing systems for startup companies. You can get a white label taxi app solution from us that works efficiently in booking a cab. We provide a permanent solution and end to end services under one roof that will help you to operate your business well. If you want to know how to manage on-demand taxi business, you can signup for a demo to grow your taxi business.

By cabadmin 0 Comments

25 Oct 2018 Thursday

How E-Hailing Applications Improved the Taxi Industry and What’s Next?

E-hailing refers to the process of calling a taxi, car or any other transportation via any device using the internet and GPS. E-hailing needs applications for booking and dispatch. Various companies are providing taxi dispatch solutions containing passenger and driver apps for Android, iOS, a dispatcher panel, and an admin panel.

E-Hailing App Qualities:

Gives better user experience
User-friendly interface
Loads in less time

Uber, the famous ride-sharing company, has revolutionized the taxi industry, which continues to increase market share, claiming 62 million rides in July 2016, up from 54 million the preceding month. Extended in 450 cities globally, Uber has revolutionized the transportation industry, but its rise in popularity brings a few questions in mind:

What does this change bring for taxi companies?
How can taxi companies compete with Uber and get back market share?
Will Uber keep on dominating the transportation industry in the future?

Uber Disrupted the Market with the Ease of an App:

How was Uber able to entirely disrupt the taxi industry?

It was achieved by combining modern technology with flexible payment and pricing strategies, while concurrently offering a useful platform for prospective drivers.

It is clear that the car hire industry fits a mobile geolocation app. Uber recognized this symbiosis and launched its mobile app, which enables users to book a ride, with just a few taps. They use the GPS of the device to fetch the current location’s coordinates or allows the user to set the pickup point. The user can follow the driver’s current location after booking, in real time. The app also incorporates a rating system, in which the drivers are assessed at the end of a ride. Uber keeps the drivers that receive an excellent rating from its operation, and take notice of those drivers, showing poor ratings, thereby maintaining a high customer service standard.

To add to the ease of its users, users select the payment method of their own choice and enter the required info only once, which saves the rider’s time and hassle. Users get driver status and remaining time to reach to the destination increasing the transparency of the service.

Uber’s Platform Supports Competitive Pricing:

As Uber is not like a traditional taxi service, but preferably, a ride-sharing service, it is free of taxes and license fees. Uber has chosen reasonable transaction costs, that excludes reservation costs, and enjoys the benefits of contracting its drivers as agents, not as employees. The drivers are also not subject to higher insurance rates or expensive permits and are in reality turning their existing cars, into an income-generating mechanism. These combined advantages allow Uber a competitive pricing to their customer base while creating revenues to its network of drivers. Potential drivers have the flexibility and possibility to utilize the available resources, i.e., a car and their free time and turn them into revenues.

Taking on The Taxi Industry:

Uber users are increasing steadily, as a result of their satisfaction from the little pickup time, the enhanced convenience and the lower rates, so there is a resulting increase in demand for drivers.

Due to the “Uber’s Revolutionary impact” there is a decrease in the number of rides a cab gives, leading to a decline in the profits of the medallions. The increased competition has also led to the end of some taxi businesses that were regularly losing customers to Uber. In San Francisco, the largest taxi company registered for bankruptcy in 2016.

How Can the Taxi Businesses Compete With Uber?

Customers understand that there are benefits of riding in a regulated and safer environment. Furthermore, Uber has price hikes at peak hours, in which their prices fluctuate and are less competitive. Taxi companies should take advantage of this market gap of reliability and set reasonable prices, while promoting their level of service, to win back market share. Taxi companies should consider the following 4 points to compete with Uber and other ride-sharing companies effectively:

1. Offer Alternative Payment Methods

Increased convenience to the customers
Increase the level of payment security for both the passenger and the taxi company
Increase flexibility due to a variety of alternative payment methods available to the passenger

2. Incorporate Apps for Taxi Booking

Much of Uber’s success is due to the utilization of advanced technology and enabling customers to book a ride with an app. Taxi companies must offer this easy method for ordering a taxi as well to attract more customers. Taxi companies can develop their app or get on-demand solution provider company to establish an e-hailing app, similar to UBER.

3. Invest in Training Programs to Boost Driver Service Levels

Uber drivers are held responsible for their level of service, and they are dismissed from the service if they are not up to the standard. Taxi companies must attempt to ensure that their drivers provide the same level of service, if not better than the competition. Taxi companies should invest in service seminars to train their drivers regarding customers services. A similar rating system can be used to assess drivers and those having consistently poor reviews should be criticized to improve customer satisfaction.

4. Keeping Up the Car Maintenance

One of Uber’s benefits is that it contributes newer and more comfortable cars. Taxi companies must attempt to keep their cabs well-maintained, thereby ensuring their customers’ comfort. Make sure the seats of the cab are comfortable, and that the air-conditioning reaches the passengers appropriately. Keep the car clean, and make sure the exterior and interior of the cabs are welcoming.

The Future of Cab Industry

Uber’s current business model has reduced fares, through enabling the lower rates to passengers, yet require payments to the drivers. These subsidies are considerably the reason why Uber is losing money today, with the increase in ride volume. Uber faced a loss of $2 billion in 2015 and a collective $4 billion loss since inception. At some point, Uber will need to make changes to ensure a profit-generating business model.

Taxi companies need to consider the Uber model to take a lesson for running a business successfully, to improve their services, utilization of app-backed hiring options and offer alternative options for cash payments. By improving efficiencies and catering to what today’s market demands, taxi cabs will be positioned to win back the market share.

By cabadmin 0 Comments

04 Jun 2018 Monday

SECURE TRAVELING WITH MINICAB DISPATCH SOFTWARE

What a blessing it is to live in this era of artificial intelligence where everything is automated. There were times when people had to travel on foot for days to reach their destination. The traveling system is getting evolved ever since the invention of the wheel. Today, the time has come when a driver arrives at your door just after one click on the smartphones. This has been made possible with the introduction of minicab dispatch software. The taxi industry is using this changing trend to make their processes and earnings become more efficient.

Minicab Dispatch Software

Minicab is the best option among all other available transportation facilities available in the market because it occupies less space on a road and helps reduce the traveling time even more.

Minicab dispatch software is like the usual taxi dispatch software. The only thing that differs is the type of cars been assigned to the passengers.

It is also comprised of the driver app, passenger app, and an admin panel.

The driver app lets the drivers get logged in to get notified of the available jobs. A driver has given an open choice of accepting or rejecting a job as per his schedule. If he needs to take a break, he can assign a job to any nearby driver. The payments are recorded and a driver’s value is enhanced based on the reviews and ratings his passengers give.

A passenger can book a minicab just by clicking on his passenger app. As soon he clicks on ‘search for a nearby driver’, the app automatically searches for the nearest driver and displays all the relevant information of the driver and the cab to the passenger. The fare is also estimated in accordance with the arrival and destination location provided by the passenger. A passenger can also share the real-time tracker of his ride with any of his contacts. All these options make the traveling easier and a lot more secure for the passengers.

An owner can track the activities been made by the driver using his admin panel. Reviews and ratings given by the passengers and drivers are also visible to the admin. Based on these, an owner can make an important decision related to as who should stay part of his cab dispatch system and who should be dismissed. A vehicle loses its chances of getting lost or mislocated because of the real-time GPS tracking been provided to the owners.

All these elements work together in increasing the demand of the minicab dispatch software. Drivers get job opportunities, passengers get security and 24/7 availability of cabs without delays, admins stay updated about his business activities. That is the reason why the competition is growing in this industry.

By cabadmin 0 Comments